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First Impressions Matter                                          
 
Have the nightmares started yet? If you are like most 
teachers, you look forward to the fall term with mixed 
feelings. Of course you like to teach or you would pick an 
easier job that pays better. You have to love teaching to 
make it your life’s work. On the other hand, mixed in with 
the enthusiasm of trying new teaching methods and new 
material with new students, come the nightmares: those 
scary dreams of getting to class with the wrong notes, in 
the wrong building dressed in your pajamas. Add in dreams 
where the students get up and leave after five minutes or 
where they all pull out their smart phones and start 
surfing the web for new videos and music to download while 
you are teaching the most important class of your career 
and you show up for the first class too exhausted to think. 
 
You have good reason to be anxious. That reason is four 
minutes. According to communication experts, four minutes 
is all you have to make a good first impression when you 
meet someone new. No wonder we all get social anxiety when 
meeting new people. No wonder you feel pressure is about 
that first class. You need to look your best and act your 
best to make a good first impression of yourself and the 
course. 
 
Have you ever noticed that you feel less socially anxious 
when you have a prescribed role that comes with behavioral 
guidelines? For example, wine and cheese faculty receptions 
are less scary when you are sitting at the table checking 
in new faculty and giving out name tags. You have a job. 
You are trained. You know what to do. Your anxiety drops. 
What if we teachers had a template of prescribed behaviors 
for the start of a new class? After I developed the 
template described below, my pre-semester anxiety shrank. 
No more nightmares – well almost no nightmares. Last night 
I dreamt that the faculty I was part of had to sleep in a 
dorm but the dorm was really the new mattress section of a 
large department store. My mattress kept folding up like 
those adjustable hospital beds trapping me inside so I 
couldn’t get to class. Once I got there, the teaching went 
well. 
 
In this newsletter I am going to describe a template that 
I have used for many years and have taught to other 
faculty who wanted to make a fabulously good first 
impression. You can adjust it to your needs and 
preferences but there are research reasons for each 
element of the template and it really works to help 
faculty face those first classes with less dread and more 
joy.
 
 Be Prepared 
 
The old Girl Scout motto really helps. Get your syllabus 
done in plenty of time. Run the hard copies or post it 
online. Make sure it includes the following:
 
 
-  Purpose of course.
  -  Course goals or objectives.
  -  Textbook references or other materials such as lab 
packets.
  -  Your name and preferred contact information. Don’t give 
the students your home number or private cell unless you 
like having them call on Sunday afternoon to ask you how 
many pages you want for the 10 page term paper. To reach 
you by email, have the  use the course symbol 
(Psy 101 – Sec 1) in the subject line. Then set up a 
filter on your computer for that symbol so that all the 
emails from that class drop into a folder until your 
schedule course prep time for that class. 
  -  Your office hours with the location spelled out for the 
geographically challenged and your email office hours, 
sometime each week that you promise to check and answer 
all emails from class members.
  -  Week by week reading and other assignments.
 
  -  Grading rubrics so that students know what qualities you 
are looking for in their assignments.
  -  Special materials such as outlines of lab reports or 
formats for book reports.
  -  Policies for attendance, classroom decorum, etc.
  -  Grading scale for the whole course so there are no 
misunderstandings as to what earns each letter grade.
  
 3-2-1 Showtime 
  
Line up all your class materials the day before the 
class. Plan your wardrobe – something slightly more 
upscale than you will wear the rest of the semester. 
Since you will have some very specific things to do 
during the first class don’t worry about a lot of 
content for this first class but do prepare ahead for 
the second and third class so that you can relax and 
get a good night’s sleep before that first class.
 
 
-  Get to class early. Sometimes this isn’t possible 
when you are coming to class from another class across 
campus but it is possible when you come from home or 
office. Be sure to plan parking and walking time. They 
always take longer than you think. 
  -  Get your materials ready. Load your slides if you 
use them. Turn on equipment you are going to use. 
Check the temperature, windows seating, etc. Think of 
yourself as a host who wants the guests to be 
comfortable.
  -  Greet the students at the door of the classroom. 
Offer a handshake if you are comfortable with that. 
Offer your name and a smile and a welcome. Ask them 
their names. You won’t remember all of their names but 
you will pick up a couple of them. If you use a hard 
copy of the syllabus or any other written materials, 
give those and a 3 x 5 index card individually to each 
student until about 2 minutes before class time. They 
will be shocked and impressed that you care about them. 
As you start class, leave the materials in an obvious 
place for the latecomers. 
  -  Start class on time by introducing yourself and the 
course name just in case people are in the wrong place.  
If you wait to start until a few more students straggle 
in, you have taught the students that class starts at 
9:04 instead of 9. Introduce yourself with a short 
paragraph about yourself. Students often wonder all 
semester “what is her story?” Tell them: where you 
grew up or went to school, how you got interested in 
the field, what research or consulting or writing you 
do related to the class content. Include something 
brief about family or hobbies if you are comfortable 
with your students knowing those things.  
  -  Ask them for some information. Put up a slide or a 
have a drawing on the board that formats what you want 
on the 3 x 5 card. Name, nickname, contact information, 
how many courses in the field they have had before, 
what work or internship experiences may be related to 
the course. Ask them about their hopes for the course 
beyond needing the credits. Faculty development 
consultant, Ron Berk, suggests asking the students 
about their favorite media such as TV shows, movies, 
songs. In his workshops he teaches faculty how to use 
the media information to drop in references of current 
student culture in slides, examples, skits, and 
assignments. 
   
When I taught a graduate leadership class I also asked 
them to pose a “Seinfeld question” on their cards. The 
comedian often began his stand up routine with the 
question, “What’s with the (topic)?” For example, he 
might ask “What’s with people who park in spots 
reserved for drivers with disabilities when they don’t 
have a disability?” In the class, I asked the students 
to pose the question about a topic related to the 
course that interested them. They came up with topics 
such as “What’s with women not filling out the top 
leadership roles at our organization?” What’s with pay 
not being a motivator in the work place?” Later in that 
class when we go to the part on the syllabus about the 
term paper, I suggested they consider that they already 
had a topic – the question they posed on their cards.
By now you have made a good first impression. The 
students know that you care enough to get to know them 
and they know something about you as an instructor. You 
might be about 10-15 minutes into the class. Now it’s 
time to create an atmosphere of learning with them.
 
 Community of Learners 
 
Studies on the best college teachers show they create 
an atmosphere of learning in their classes (see books 
by Walvoord, Baine, Nilson and others). In this first 
class, help the students connect with each through a 
learning activity. Some examples:
 
 
-  Have the students introduce themselves to a partner 
on a topic related to the course purpose. For example, 
in an art class have the students talk to a partner 
about their favorite art media and why it is their 
favorite. In a literature class, have students talk 
about their favorite piece of literature from high 
school classes.
  -  Give them a problem to work on related to the content.
  -  Have the students meet a partner they don’t know and 
interview each other about what they might have in 
common other than being students. They will enjoy 
finding out that they are both one of 7 children or 
belong to the same church or own a motorcycle. Then 
ask each dyad to find another dyad and introduce their 
partner to the other dyad. They will meet three 
classmates and find out that they have some things in 
common with each other. 
  -  In a small seminar class, I do a warm up game in 
which the students stand in a circle and learn each 
other’s name. Students always comment on the final 
course evaluation that no other professor in their 
graduate program learned their names or asked them to 
learn names in spite of the fact that class size in the 
program averages 10-20. This exercise, which takes 
about ½ hour, is particularly good for classes that 
meet once a week for 3 hours.
  -  In a large lecture section, ask the students to take 
out a piece of paper (or you can provide card stock), 
fold it into three sections to make a name tent. They 
put their favored first name or nick name on the card 
stock front and sit the tent on the desk or lab table 
in front of them. Call the students by their names 
when they ask questions or respond to your questions. 
At the end of the class have the students flatten the 
place cards and collect them. For subsequent classes 
bring the name cards back and put on a desk or table 
near the door so that the students can pick up their 
name tags as they come in. If you count class 
attendance in your grading, pick up the remanding 
name cards of the absent students left on the table 
and keep in a separate pile at the end of class. 
  
 Course Information 
 
After the warm-up activity, you are ready to cover 
the business side of the course. There are many ways 
to handle this. Reading the syllabus to the students 
will put them to sleep. A fun alternative would be to 
give students a chance to read the syllabus and then 
have a game-show quiz on the content with individually 
wrapped candy mints as prizes. In my graduate class I 
would give the students time to read the syllabus and 
then announce that as of right at the moment they all 
have “A”s and would have to work hard to lose that 
grade. Then I list what they could do if they really 
want a lower grade: fail to come in class, turn 
assignments in late, insist that the textbook is 
irrelevant, ignore the assignment guidelines, etc. 
 
Leave some time for questions at this moment and also 
at the start of the next class. Taking time at the 
beginning of the semester to get clarity about 
assignments and grading will save you time in class, 
office hours and email. 
 
 Learning Activity 
 
 
-  Create an activity relating to the course content 
that will engage the students. In my intro biology 
class the teacher asked us why bars serve free salty 
snacks. We all guessed that the salty snacks made the 
customers thirsty so they would buy more drinks. When 
he asked what biological processes cause thirstiness 
and led to the extra drink orders we were stumped. We 
spent the whole first class puzzling and pondering 
while the professor gave us hints. In that little 
lesson, we learned all about cell membranes, osmosis, 
permeability, kidney functioning, etc. The fact that 
I still remember that class is testimony to the 
creativity and effectiveness of that method and that 
teacher.  
  -  Give a mini-lecture on one of your best 
introductory topic and then have a learning exercise 
connecting you, the students, and the material. 
Examples might include: a race to finish a math 
problem that you have just demonstrated, a 
think-pair-share, or a write-pair-share.
  -  Tell a story about a person related to the course. 
Examples might be how a scientist discovered a 
finding or how an author’s childhood experience led 
to her writing a piece of literature we will be 
studying.
  
 Assessment and Evaluation 
 
Find out how the class went for the students. Ask 
them to raise their hand if the class taught them 
anything they didn’t already know. You can use 
numbers if you like. Have the students raise their 
hands if they would give the class a 90 or above, 
80-89, etc. An alternative is to have then fill 
out a one item evaluation on the class and turn in 
without their names. Another is to have them take a 
two item multiple choice or true/false quiz on the 
class material and turn in with their names.
 
Soon after the class ends, jot notes on either your 
paper or electronic class notes about how the class
 went and the timing of the exercises. You are now 
better prepared for the first class for next 
semester. In addition, you have made a great first 
impression by introducing yourself to the students, 
the students to each other, and the students to the 
course structure and content.
 
 Conclusion 
 
Using a template for your first classes will help 
you approach the new term with increased enthusiasm 
and decreased anxiety. 
 
 
© Copyright 2010 Susan Robison. All rights reserved. The
above material is copyrighted but you may retransmit or
distribute it to whomever you wish as long as not a
single word is changed, added or deleted, including the
contact information. 
  
CONTACT INFORMATION:
Susan Robison, PhD.; 3275 Font Hill Drive;
Ellicott City, MD 21042
Voice: 410-465-5892;
E-mail: Susan@ProfessorDestressor.com
Website: www.ProfessorDestressor.com
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